|
Sager Three-Year Limited Parts And Labor Warranty Policy
1. Definition of Terms
As used
in this warranty policy, "Product" means any hardware
manufactured for or by Sager bearing the "Sager"
trademark, trade name, or logo that is purchased directly
from Sager or a Sager Authorized Reseller.
An "Original
Purchaser" is any consumer that purchases and has possession
of a Product directly from Sager or from a Sager Authorized
Reseller.
An "Authorized
Reseller" is any retail store that has an agreement to
purchase Products direct from Sager on an ongoing basis for
resale.
An "End
User" is the ultimate consumer of the Product and constitutes
anyone who owns and uses a Sager Product.
"Date
of Original Retail Purchase" is the date the Original
Purchaser bought the Product from Sager.
2.
Scope of Warranty
SAGER
WARRANTS this Sager hardware Product against defects in
merchandise and workmanship for a period of THREE (3) YEARS
from the Date of Original Retail Purchase.
a.
Products Covered
This
warranty applies only to hardware Products manufactured
by or for Sager that can be identified by the "Sager"
trademark, trade name, or logo affixed to them. Sager provides
no warranty whatsoever for any software provided with its
products; such software is warranted separately by their
manufacturers. Sager does not warrant any products that
are not Sager Products. This warranty does not apply if
the product has been damaged by accident, abuse, misuse,
or misapplication; if the Product has been modified without
the written permission of Sager; or if any Sager serial
number has been removed or defaced.
b.
Service Procedures
If you
discover a defect, Sager will, at its option, repair, replace
or refund the purchase price of this Product at no charge
to you, provided you return it during the limited warranty
period, provided you obtain a Return Merchandise Authorization
(RMA) number prior to shipping your defective Product. The
RMA number must appear plainly on the outside of the shipping
packaging. RMA numbers can be obtained by calling or writing
Sager at the address and phone numbers printed on this certificate.
For each Product returned for warranty service, please attach
your name, address, telephone number, RMA number, and a
copy of your bill of sale bearing the appropriate Sager
serial numbers as proof of Date of Original Retail Purchase.
Sager
will pay for UPS three-day shipping both ways for returned
products. THIS APPLIES TO END USERS IN THE CONTINENTAL UNITED
STATES OF AMERICA ONLY (EXCLUDING PUERTO RICO, ALASKA, HAWAII,
AND U.S. POSSESSIONS AND TERRITORIES). OTHERWISE, YOU ARE
RESPONSIBLE FOR SHIPPING THE PRODUCT TO OUR REPAIR FACILITY
AND WE WILL SHIP THE PRODUCT BACK TO YOU FREIGHT COLLECT.
SAGER
RESERVES THE RIGHT TO REQUIRE REIMBURSEMENT FOR SHIPPING
COSTS IF IT IS APPARENT THE PROBLEM IS NOT COVERED BY THIS
LIMITED PARTS AND LABOR WARRANTY.
c.
Lifetime Free Technical Support
SAGER
WILL PROVIDE telephone or email technical assistance
to the ORIGINAL PURCHASER of a Sager Product for as long
as the Original Purchaser continues to possess the Product.
All "Third-Party" software and peripherals are
not covered by this Lifetime Free Technical Support. They
are supported by their original manufacturers.
3.
Sager's Limited Warranty Obligations are Limited to the
Terms Set Forth Below:
BATTERIES,
AC ADAPTERS AND EXTERNAL ACCESSORIES (SUCH AS EXTERNAL DISK
DRIVES, CAR ADAPTERS ETC.) SHALL BE CLASSIFIED AS CONSUMABLE
PARTS. THE WARRANTY PERIOD FOR BATTERIES AND AC ADAPTERS IS
LIMITED TO ONE (1) YEAR FROM THE DATE OF ORIGINAL RETAIL PURCHASE.
IN
THE EVENT SAGER ELECTS TO REFUND THE VALUE OF THE PRODUCT
OR REPLACE THE PRODUCT, THE TERM OF THIS WARRANTY SHALL EXPIRE
AS OF THE TIME OF THAT REFUND OR REPLACEMENT.
THE WARRANTY
AND REMEDIES SET FORTH ABOVE ARE EXCLUSIVE AND IN LIEU OF
ALL OTHERS, WHETHER ORAL OR WRITTEN, EXPRESS OR IMPLIED. SAGER
SPECIFICALLY DISCLAIMS ANY AND ALL IMPLIED WARRANTIES, INCLUDING,
WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY AND FITNESS
FOR A PARTICULAR PURPOSE. NO SAGER DEALER, AGENT, OR EMPLOYEE
IS AUTHORIZED TO MAKE ANY MODIFICATION, EXTENSION, OR ADDITION
TO THIS WARRANTY.
SAGER
IS NOT RESPONSIBLE FOR SPECIAL, INCIDENTAL, OR CONSEQUENTIAL
DAMAGES RESULTING FROM ANY BREACH OF WARRANTY, OR UNDER ANY
OTHER LEGAL THEORY, INCLUDING BUT NOT LIMITED TO LOST PROFITS,
DOWNTIME, GOODWILL, DAMAGE TO OR REPLACEMENT OF EQUIPMENT
AND PROPERTY, AND ANY COSTS OF RECOVERING, REPROGRAMMING,
OR REPRODUCING ANY PROGRAM OR DATA STORED IN OR USED WITH
SAGER PRODUCTS.
Some states
do not allow the exclusion or limitation of incidental or
consequential damages or exclusions of implied warranties,
so the above limitations or exclusions may not apply to you.
This warranty gives you specific rights, and you may also
have other rights that vary from state to state.
4.
Validation
Please
visit Sager's warranty page (http://www.Sagernotebook.com/warranty)
to find out the date this warranty expires. You will be prompted
to enter the serial number located on the bottom of the Product.
IF YOU
DISCOVER ANY DISCREPANCY REGARDING THIS WARRANTY AND YOU PURCHASED
THE PRODUCT DIRECTLY FROM SAGER, YOU MUST IMMEDIATELY NOTIFY
SAGER OF THE DISCREPANCY.
IF YOU
DISCOVER ANY DISCREPANCY REGARDING THIS WARRANTY AND YOU PURCHASED
THE PRODUCT FROM AN AUTHORIZED RESELLER, YOU MUST IMMEDIATELY
NOTIFY THAT AUTHORIZED RESELLER OF THE DISCREPANCY.
5.
Availability and Transferability
THIS WARRANTY
MUST BE PURCHASED BY THE ORIGINAL PURCHASER WITHIN NINTY (90)
DAYS OF THE PURCHASE DATE OF THE PRODUCT AND MAY NOT BE PURCHASED
THEREAFTER.
THIS WARRANTY
COVERS THE PRODUCT AND TRANSFERS WITH THE PRODUCT.
A REGISTRATION FEE IS REQUIRED IF THE PRODUCT HAS CHANGED
OWNERSHIP.
6.
Cancellation
THIS LIMITED
WARRANTY MAY ONLY BE CANCELLED BY THE ORIGINAL PURCHASER WITHIN
THIRTY (30) DAYS OF THE PURCHASE OF THIS WARRANTY PROVIDED
THAT NO CLAIMS HAVE BEEN MADE UNDER THIS WARRANTY
AND THE WARRANTY WAS PURCHASED DIRECTLY FROM SAGER. A FULL
REFUND OF THIS WARRANTY'S PURCHASE PRICE WILL BE GIVEN TO
THE ORIGINAL PURCHASER. AFTER THIRTY (30) DAYS FROM THE PURCHASE
DATE OR IF A CLAIM HAS BEEN MADE UNDER THE WARRANTY, THE WARRANTY
MAY NOT BE CANCELLED.
IF THE
ORIGINAL PURCHASER PURCHASED THIS LIMITED WARRANTY FROM A
SAGER AUTHORIZED RESELLER, SAGER WILL NOT REFUND THIS WARRANTY'S
PURCHASE PRICE. ANY REFUND SHALL BE MADE BY THE AUTHORIZED
RESELLER. THE ORIGINAL PURCHASER MUST CONTACT THE AUTHORIZED
RESELLER WHERE HE/SHE PURCHASED THE PRODUCT ABOUT ITS CANCELLATION
AND REFUND POLICIES.
7.
Governing Law
This warranty
policy shall be governed by and construed in accordance with
the laws of the State of California. Any litigation under
this agreement shall be resolved in the trial courts of Los
Angeles County, State of California, which shall have exclusive
jurisdiction on this matter.
|
